Our Hotel has been subjected to a careful control carried out by an expert consultant in the sector, to detect and adopt all the anti Covid-19 measures and directives.
These were developed on the basis of the World Health Organization (WHO) recommendations and following the directives of the regional and national health authorities in force. We have worked and will work to welcome you safely, organizing a sanitation and disinfection system, supplying all the environments with the required equipment. Guaranteeing a holiday in maximum safety and tranquility is one of our top priorities. The professional and financial commitment was important, but we did not omit anything, because the health of our guests and ours come in first place. All our collaborators have done and will do the serological test at the beginning of each season.
At the Hotel’s entrance we have set up a latest generation Thermoscanner for detecting the temperature. This system is fully automatic and measures the body temperature of each person at each entrance.
We are adopting the operational Vademecum according to TRENTINO’s SECURE CLEAN protocol, to make the Hotel even more secure.
We had to introduce some preventions rules to ensure compliance with the hygiene and safety protocols. All the Staff carried out the HACCP refresher course and the training course on anti Covid-19 operating regulations.
Here are some requests and advice for our Guests:
Disinfection and sanitation
All surfaces and contact points are sanitized and disinfected several times per day, under the supervision of our Covid-19 referent.
We have upgraded our sanitation systems for the environments, the common areas and rooms, using two systems: silver-ion-based atomizer and ozone system.
With these two systems it is possible to clean deeply all fabrics (curtains, blankets, bedspreads, etc.) drawers, wardrobes, surfaces and present objects. Both systems use natural products and compounds, therefore they guarantee a completely ecological cleaning method, leaving no chemical residue behind.
In sensitive areas you will find automatic dispensers with hand sanitizer and for the Guest who does not have it, masks and gloves upon request.
Swimming pool and Wellness Center
We have extended the opening hours of our swimming pool and wellness center to allow you to make a safely access and for this you will need to book the entrance. The reservation can be made the day before or the day of use. It will not be possible to book always at the same timeschedule to give the possibility of use to all Guests. The duration can be of maximum 50 minutes a day. At each shift, the center is completely disinfected and sanitized with the silver-ion-based atomizer.
It is also available every day, upon reservation. Sara, our beautician, will welcome you with all the necessary equipment.
Mini-club service (4-12 years)
Children must enter accompanied by a family member and entrusted to the assistant; over six years of age, they will have to enter wearing the mask also accompanied by a family member, everyone will have the obligation to sanitize their hands before entering the game room.
At the restaurant, it is kindly requested to wear the mask in the common areas and whenever you are not seated at the table. Please sanitize your hands before entering the restaurant.
From new provisions, the Guest can access the self-service buffet (appetizers and vegetables) with the obligation to use the appropriate disposable gloves available near the buffet. You can view the menu of the day exposed on the table or consult it via QR code; this also applies to the wine list and the dessert menu.
The table will be placed at a distance of over 1 meter from the other diners and will remain assigned to the same Guests for the entire period of stay. In some periods, we might have the need to have two turnation for dinner’s entrance in order to avoid gatherings; the Management will communicate it.
The staff in charge must follow a scrupulous check-list prepared and checked by the Covid-19 referent; specific products and equipment are used: sanitizers, certified disinfectants (PMC), clothing and PPE devices. All linen follows a washing cycle with certified products. To ensure proper sanitation, we also intervene on objects and furnishing accessories apparently not used by the Guests and on all fabrics, sanitizing them with two systems: silver-ion-based atomizer and ozone system. With these two systems it is possible to clean deeply all fabrics (curtains, blankets, bedspreads, etc.) drawers, wardrobes, surfaces and present objects. Both systems use natural products and compounds, therefore they guarantee a completely ecological cleaning method, leaving no chemical residue behind. To eliminate the risk of contamination from one room to another, we opted for the use of microfibre, a kit of cloths for each room (blue for furnishings and glass, fuchsia for sanitary ware and toilet, green for sanitization) and disposable fringe for the floor. We have eliminated some furnishing elements such as rugs, paper material, brochures, and drinks from the mini bar; these can be requested and arranged for the entire period of stay, upon request at the Reception. Upon arrival, you will find the SECURE CLEAN sign, which certifies the control with check -list provided by our Covid-19 referent and that your room has been sanitized according to the regulations in force.
The products and equipment used
All areas, environments, surfaces, objects are constantly sanitized with certified products:
Disinfectant-Sanitizer MULTI ACTIV® and SANIMED® MEDICAL SURGICAL DEVICE Registration by the Health Ministry n. 20058.
Disinfectant-Sanitizer SANI-ACTIVE® MEDICAL SURGICAL DEVICE Registration by the Health Ministry n. 20058.
Disinfectant COOPERBACTER® AEROSOL is an aerosol with 96% * alcohol composition.
Disinfectant LYSOFORM PROFESSIONAL Registration by the Health Ministry n. 20058 Regulation 648/2004 EC on detergents.
ERSA medical device 1st class atomizer non-toxic, based on electrically-generated-silver-ions and stabilized in citric acid, to disinfect and sanitize.
AIRFARM OFD-1500 OZONE generator The OxyFarm ozone generator is designed for water and air treatment: to improve air quality, killing bacteria and viruses, stopping the growth of mold and removing bad odors, etc. This model uses the latest in quartz and stainless steel tube technology,
making it more suitable for use with ambient air. This ozone generator can be widely used in various industries for sterilization and disinfection, removing annoying odors, etc., thanks to its long life and high performance.
Our Hotel has only 33 rooms and 70 bed-places, so we have the ability to guarantee our guests the implementation of the above in a fast, precise and effective way.
Strada De Moene nr. 67 38035 Moena (TN - IT)
Tel. +39 0462 573194 - Fax +39 0462 574412
email@example.com PI: IT01615080221